Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.

2 Days Goodwill return - If you are not satisfied with your purchase for any reason, we will happily return it to voucher within 2 days of purchase. Please note that all items must be returned in the same state/condition in which they were sold and refund is subject to testing. This policy is offered at management discretion and can be withdrawn at any time.  

All faults must be verified in order to honour the warranty. 

Proof of purchase is required for all returns.

Faults due to removable batteries not covered beyond 14 days. 

The 2 Days Goodwill return does not include new items such as Phone City Basics and SIM Cards.